How to apply
Step 1: Go on to the e-Home Affairs website and register. To register, you will need to:
- Complete personal details;
- Create a password, and;
- Answer various questions for security purposes.
Step 2: You will receive an OTP (one-time pin) to confirm your cellphone number. Enter it in, and click submit.
Step 3: You will receive another OTP to login to your profile.
Step 4: Complete your application form for a smart ID card. The fields marked in red are mandatory.
Step 5: It is optional to upload the listed, supporting documents. The originals will be required when visiting a bank branch.
Step 6: You can make an online payment or choose to pay at a branch of a bank. An online payment means you need to log on to your bank’s payment system to complete the transfer. The smart ID card costs R140.
Step 7: Book a slot at a bank that has the Home Affairs service available for your biometrics to be captured. But remember:
- Booking an appointment is needed for a visit to a bank.
- No booking is needed if you are going to a Home Affairs office.
Step 8: Print out your confirmation letter.
Step 9: Remember to take your confirmation letter and your green barcoded ID book when going to the bank to capture your biometrics.
Step 10: You will receive a SMS notifying when your card is ready for collection at the bank.